JCC we offer a complete service to all our Buisness Customers
We have categorised our most popular services
If you need IT Services we are your complete solution.
-Installation Consultancy - Network Analysis - Network Services -
- Virus / Spyware removal & Prevention - Wireless Services -
Web & Email Services -
At JCC, we are committed to helping our clients make the most appropriate decisions to fit their
requirements in all circumstances, when new IT solutions are necessary. We do this by taking the time to listen to
our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture
and people, and only when we have all the information can we provide a considered recommendation, which in turn
helps our clients make the right decisions.
From single PC Installations, right through to multiple server infrastructures, our business principles remain the
same. Listen, assess, recommend and implement to the highest quality.
Our wide range of services include:
Structured Cabling Installations
Network Switch Fabric Upgrades
Network Analysis Techniques & Reporting
Organisation and Installation of internet connectivity solutions
Design of LAN and multiple site WAN systems
Supply of Email Services, from single POP accounts to Multiple Exchange Mail servers
On site commissioning and delivery of systems
Single PC to Multiple server installations
PC and Server operating system upgrades and migrations.
Microsoft Product Installations, Upgrades and Migrations
Bespoke application installation services
Peripheral device installations including printers / scanners / web cams etc
Trouble Shooting PC, Server and Network Problems at both LAN and WAN level
Recovery of failed PC's and Server systems
Administrator training for new implementations
Managed on-site services
Telephone and Remote support services
Data backup solutions, To Disk, To Tape, or utilising Network attached storage.
Virus, spy-ware, and ad-ware detection and removal services
Our experienced engineers are fully conversant with the following operating systems, including new
system installations, upgrades or migrations, and will project manage a solution from initial site
visit, to sign off after a successful implementation.
Microsoft Windows 2003 Server
Microsoft Windows 2008 Server
Microsoft Windows 2012 Server
Microsoft Windows Small Business Server
Microsoft Exchange 2003
All Microsoft Client operating systems and client applications
Ranger Management Suite ( Network & Solo Versions)
Major Archive Backup solutions Symantec Backup Exec / Computer Associates
In today's networking environments the ability to measure the performance of your network infrastructure is
essential in effectively managing IT resources. Network outages and downtime are now considered unacceptable
forcing many organisations to take a more proactive approach to identify and solve potential problems. We offer a
range of services to fix a variety of networking issues:
Troubleshooting a particular issue on the LAN by identifying the root cause followed by
recommendations to resolve or reduce the problem.
Health-checking a network segment(s) to offer a unique view of network functionality. Any
potential problems will be reported and recommendations made for a proactive resolution.
Base-lining and trend analysis to see who is doing what on the wire.
Baseline information can be vital when making future business decisions whilst also giving the
opportunity to optimise the current network infrastructure. All results and recommendations will be analysed and
documented in a detailed report which may include optional network mapping and network documentation. Always
remember, to achieve maximum performance through your server farms and PC's, your network infrastructure must be
operating optimally. Contact JCC to ensure that this is always the case.
The design of your network or network expansion is extremely important to ensure that network performance is not
affected as more devices are added. As your network performs more functions, subsequently network traffic and load
levels will increase, which can result in network bottlenecks, bandwidth saturation and overall performance
As networks grow over a period of time, simply installing network points ad-hoc without fully
understanding the requirements for your network growth can be a serious error. A full assessment of switch
infrastructures, server and PC requirements, application loading and future proof expansion must be undertaken, to
provide an optimally efficient baseline infrastructure, on which to run a client-server solution. From the initial
design through to the supply and implementation of your network infrastructure, JCC can provide answers and
solutions that will fit your individual specifications.
Our team of consultants and installation engineers are capable of installing all categories of
copper Category 5e and Category 6 specifications within structured cabling environments, and additionally provide
structured fibre optic solutions for quality distance and external usage implementations. All materials are of the
highest quality, from cabinets to patch panels, cabling to termination modules, utilising Excel products for a
guaranteed sustainable infrastructure.
Virus / Spyware Prevention & Removal
Every business and organisation is aware of the threats caused by viruses, with a whole multitude of possible
technical problems and possible system downtime that can be caused. The significant majority of viruses enter a
site by either external transportation such as email, or by internal infection by users. Either way, it is
imperative to provide protection at pre-determined levels, such as real-time scanning of documents and files at
workstation and server file level, and additionally (and more importantly) a product which will scan incoming
emails and quarantine infections once found. JCC utilises varying anti-virus products, such as Sophos, and
Kaspersky to provide this critical protection.
Spyware (sometimes called malware) is unwanted
software which may be installed on your computer without your knowledge. It may perform actions such as
redirecting your web browser's search page or adding 'helpful' toolbars which track your activities on the
internet, or more insidious behaviour such as key-logging to steal confidential information. Not all spyware can
be detected by antivirus software so there exists a different type of cleansing application to provide this
An anti-spam filter operates to effectively
detect spam messages, analyzing headers, content and third party lists. Spam messages can be forwarded to a junk
mail folder, quarantined or deleted and can include a header or tag. Quarantined mails can be viewed from a
program or via the web on some products. Specific products include an advanced challenge/response system and
allows users to update white lists and black lists via public folders and mailboxes. By blocking unwanted
emails, this can result in a reduction of network traffic, saves bandwidth and improves employee productivity.
JCC utilises varying products dependent upon site configurations, please contact us for further
Below are details of some of the specialist services we offer in this area:
Clean & Removal Services, if your system is already infected.
Full scan detection if an infection is suspected
Removal of Spyware, Ad-Ware, browser hijackers and other scripted infections
Recommendations based on individual client, for best method of protection for individual PC, workgroup,
or Domain level workstations, servers and mail servers
Automatic definition update configurations cross site.
Regular site assessments to analyse and prevent new infection types Installation of reliable and
comprehensive anti-spam products
We offer a range of Wireless
Networking solutions to meet the increasingly diverse demand for wireless LANs. We can tailor a solution to your
unique requirements and ensure the efficient and secure deployment of your wireless network within your budget.
Below are details of some of the specialist services we offer in this area.
"Free" site survey with recommendations
Internal and 'point to point' wireless surveys during site survey period
Analysis of antennae requirements and mounting issues
Analysis of working methodologies, and appropriate solutions.
Vast experience of 802.11a/b/g standards and the latest 802.11n specifications
Supply of Power over Ethernet Switches based on survey requirements
Installation of fixed Cat 5e/6 cabling or OM1-3 Fiber to support the wireless configuration
Working with some of the worlds leading wireless vendors, and providing Cisco, Netgear,
Miraki and TP-Link products, We can recommend a comprehensive solution that will work for you.
Web & Email Services
JCC can provide tailored email solutions for a wide range of uses. From a single PC utilising an IMAP, POP or
Microsoft Exchange account, to multiple site SMTP feed email distribution for numerous clients. With such diverse
requirements for both fixed as remote email access, flexibility and adaptability are essential within this
Our services include:
Internet Domain Hosting facilities for your domain name
Domain Webmail Access Facilities and Management
Hosted IMAP or Exchange mailboxes for organisations
Option for onsite Installation of Microsoft Exchange server with email / Calendar / Contact / Task and
Web Access Solutions built upon customer requirements
We can organise domain name registration / hosting / mail forwarding and any other requirements for any
client, all you need to do is ask!
Additionally, we can provide the relevant firewall solution to secure your network from external
intrusion, any network router to provide both internet connectivity as also VPN profiles for site to site or remote
dial in, and anti-virus (server and client), anti-spam and anti-spyware products. See our Anti-Virus & Spyware
prevention Section for more details.
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